01Information we collect
Planet Permit may collect information you provide directly through the site, including your name, email address, company or property details, request information, uploaded artwork, order details, launch-access submissions, and account-related activity tied to checkout or support.
02How we use information
We use submitted information to respond to inquiries, support launch-access registrations, process orders, communicate about projects and account activity, improve the site experience, monitor performance, and operate the Planet Permit platform more effectively.
04Live chat
When live chat is available on the site, messages you send through it, along with your name and email if you provide them or are signed in, are stored on Planet Permit's own chat system so our team can reply and keep a record of the conversation. Chat messages are not sold or used for advertising.
06Your choices
You may contact Planet Permit if you want to request access to, correction of, or deletion of information you have submitted through the site, subject to legal, operational, fraud-prevention, and recordkeeping requirements.
07Data security
We use reasonable administrative, technical, and platform-level safeguards designed to protect the information submitted through this website. No online system can be guaranteed perfectly secure, but Planet Permit works to maintain a responsible security posture.
08Policy updates
Planet Permit may update this Privacy Policy as the site, ordering workflow, account features, and service operations evolve. Updates will be reflected on this page.
09Contact
If you have questions regarding privacy or information submitted through the site, contact Planet Permit through the live site and include enough detail for us to identify your request and respond properly.